Privacy Policy

Introduction and Overview

At Intellaya Quessa, we understand that your privacy is fundamental to your trust in our mobile app development services. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you interact with our platform, services, and communications. We believe transparency builds stronger relationships with our clients and users across Pakistan and beyond.

This policy applies to all interactions with intellayaquessa.com, our mobile applications, client communications, and any related services we provide. By using our services, you acknowledge that you have read, understood, and agree to the practices described in this policy. We encourage you to review this document regularly as we may update it to reflect changes in our practices or applicable laws.

Information We Collect

Personal Information You Provide

Information We Collect Automatically

When you visit our website or use our services, we automatically collect certain technical information to improve your experience and our services. This includes your IP address, browser type and version, operating system, device information, and website usage patterns. We also collect information about how you navigate our site, which pages you visit, and how long you spend on different sections.

We use cookies and similar tracking technologies to remember your preferences, analyze website traffic, and personalize your experience. These technologies help us understand which content is most valuable to our visitors and how we can improve our services. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

How We Use Your Information

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances that are essential for providing our services or meeting legal requirements. We carefully evaluate each situation to ensure your privacy rights are protected while enabling us to deliver quality mobile app development services.

Service Providers and Business Partners

We work with trusted third-party service providers who assist us in delivering our mobile app development services. These may include hosting providers, payment processors, analytics services, and specialized development tools. All service providers are contractually required to protect your information and use it only for the specific services they provide to us. We conduct regular reviews to ensure these partners maintain appropriate security standards.

Legal Requirements and Business Protection

We may disclose your information when required by law, such as responding to court orders, government requests, or legal proceedings. We also reserve the right to share information when necessary to protect our business, employees, clients, or the public from harm, fraud, or illegal activities. In such cases, we will make reasonable efforts to notify you unless prohibited by law or when notification might compromise an investigation.

Data Security and Protection

Protecting your personal information is a top priority at Intellaya Quessa. We implement comprehensive security measures that include both technical and administrative safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our security framework is regularly reviewed and updated to address emerging threats and maintain the highest standards of data protection.

Your Privacy Rights and Choices

You have several important rights regarding your personal information, and we're committed to helping you exercise these rights easily and effectively. We believe you should have control over your personal data and understand how it's being used. Our team is available to assist you with any privacy-related requests or questions about your information.

Access and Correction Rights

You can request access to any personal information we hold about you and ask for corrections if you find inaccuracies. We'll provide you with a clear summary of the information we have and its sources. If you need to update your contact details, project preferences, or any other information, simply contact our team and we'll make the necessary changes promptly.

Communication Preferences

You have complete control over the communications you receive from us. You can opt out of marketing emails while still receiving important project-related communications, or you can adjust your preferences to receive only the most essential updates. We'll respect your choices and make it easy to modify your preferences at any time through our website or by contacting us directly.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. The retention period varies depending on the type of information and the purpose for which it was collected. For active client relationships, we maintain information throughout the project lifecycle and for a reasonable period afterward to provide ongoing support and address any issues that may arise.

Once the retention period expires, we securely delete or anonymize your personal information using industry-standard data destruction methods. You can request earlier deletion of your information in most cases, though we may need to retain certain records for legal or business purposes. We'll clearly explain any retention requirements and work with you to address your privacy preferences while meeting our obligations.

International Data Transfers

While Intellaya Quessa is based in Pakistan, we may occasionally work with international partners or use cloud services that store data in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights. This includes using standard contractual clauses, working only with providers in countries with adequate data protection laws, or implementing other approved transfer mechanisms.

We're transparent about any international transfers and will inform you if your information will be processed outside Pakistan. Our international partners are held to the same high privacy and security standards that we maintain for all our operations. We regularly review these arrangements to ensure they continue to provide appropriate protection for your personal information.

Children's Privacy

Our mobile app development services are designed for businesses and adult users. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete that information immediately. Parents or guardians who believe their child has provided us with personal information should contact us right away so we can address the situation promptly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you through email or a prominent notice on our website before the changes take effect. We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms. If you disagree with any changes, please contact us to discuss your concerns or discontinue using our services. We're always happy to address questions about policy updates and how they might affect your privacy rights.